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- Handling daily incoming and outgoing mail deliveries
- Managing workflows
- Scanning documents
- Developing and streamlining processes and routines
- Collaborating with relevant stakeholders
- Other supportive tasks
- Are at your best as a part of a team, yet you are able to work independently, also under pressure
- Are an active team member that is courageous enough to bring up your own ideas
- Have positive attitude with the right focus on always doing your utmost to ensure top performance
- Comply with legal obligations and safety requirements of the role
- You have finished your studies
- Previous working experience in customer service / back office is an advantage
- You are fluent in spoken and written Finnish and English
- Ability to use MS Office (Word, PowerPoint and Excel) is necessary
Customer Production Officer to Trade Finance Services - Helsinki, Suomi - Nordea Bank
Kuvaus
Job ID: 25058
Would you like to be part of a very exciting business? We are now looking for a flexible team player with a positive mind-set to work in operations which has an important role to support our customer service.
This is a temporary position until and will require office presence for 5 days a week.
At Nordea, we see that the world is changing fast – and we want to be one step ahead of the curve. That's why we're deeply committed to providing the financial solutions of tomorrow to our customers. We're creating an agile environment where we experiment and grow together – and we need your ideas and unique background. With us, you'll be in good company with a chance to make your mark on something bigger.
About this opportunity
Welcome to the operations in Trade Finance Services. We add value by providing products that reduce commercial risk involved in international and domestic trade. Our daily goal is to ensure high customer satisfaction by proactively proposing right solutions and providing professional and high-quality advising. In our team you'll play a valuable role by supporting your colleagues by taking responsibility of daily operational tasks.
What you'll be doing:
You'll join a working environment with high customer focus and great team spirit, where we work together with variety of corporate customers from small local businesses to large international companies. The position requires working 5 days a week at the office, unlike the hybrid model. The role is based in Valila, Helsinki.
Who you are
Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.
To succeed in this role, we believe that you:
Your experience and background:
If this sounds like you, get in touch
Next steps
Submit your application no later than 15/08/2024. For more information, you're welcome to contact Toni Uusitalo, tel , email:
At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.
Please be aware that any applications or CVs coming through email or direct messages will not be accepted or considered.